SETTING UP YOUR FILE
Using a PNG file allows you to have the background set to clear. When set to clear, this area will not print any ink.
If you have the background colour set as white, black or any other colour, when the garment is printed it will print the background in this colour.
Please note, this can be a little confusing for example, if you have a white background on your design and put the logo on a white T-shirt, from the mockup you may think it looks fine, but when it prints, it will print a white box around your design on the white t-shirt which will not look good.
This is why you must always use a PNG file with any area you do not want to print set to clear.
The reason JPEG files are not suitable in most case, is because JPEGs can not handle clear and therefore will alway print a background.
Background set to clear so that it doesn't print
Artwork to scale (400mm wide)
300 DPI resolution
No excess space around the edge
TRANSPARENCY WHEN AND WHEN NOT TO USE THEM
When you should use them:
Background areas and areas not to be printed on should be set to transparent (as in above example)
When not to use them:
Avoid semi transparencies and fades, this includes drop shadows, as when printing onto coloured garments, the machine will print a layer of white ink underneath the entire print area. This will mean instead of the T-shirt colour showing through, there will be a white box.
Example of how this would work when printing:
Here the artwork has a transparent fade and a drop shadow
The two step print process will first print a white base for the whole area and then the design on top, the problem is the white base will be for the whole area and the result will not be as you want it or expected to look
How you think it would print
How it would actually print